Saccuzzo Coffee Covid-19 Response

3/19/20

Dear Customer,

As the Coronavirus (COVID-19) remains ever-changing, the health and well-being of our customers and employees has always remained a high priority at Saccuzzo Coffee.

In line with state and federal guidance, in an abundance of caution, we are proceeding with closing of our retail store effective immediately and will offer curbside pickup. In order to continue to serve our customer we have changed our hours of operation to 1pm-4pm, Monday through Friday. We will continue to process orders placed on www.icaffe.com. As this situation evolves we will continue to share updates and stay connected through our social media accounts. Please see the following detailed information below based on what type of customer you are.

Retail customers:

Please remember to visit your local coffee shop and/or restaurants to encourage the sustainability of their businesses. You can order takeout, buy a gift card or stock up on some beans. The foodservice industry will be one of the many industries hit hard by this epidemic and any support we can offer one another will in fact make a difference.

If you would like us to ship coffee to your home or business please visit www.icaffe.com to place an online order.  Free shipping will now apply to orders of $20 or more. You can also find us on Amazon. We have just replenished stock of our Grande Italia Espresso Beans and will keep providing more stock as needed.

Wholesale customers:

In preparation for this epidemic, we were able to stock up on green coffee and Torronalba gelato ingredients. The easiest way to order from now on is to email your orders to orders@icaffe.com. Please keep in mind that we have suspended all in person deliveries and instead will ship all orders via FedEx. You can also visit our wholesale site to place orders at https://wholesale.icaffe.com/. If you do not have an online wholesale account with us please fill out this form https://wholesale.icaffe.com/wholesale-account-request and we will do our best to quickly assign you a login and password.

In order to keep our staff members safe, please also note that we will not be doing equipment repairs until this situation improves. In the event that you have an issue with your coffee equipment, call us at 860-665-1101 and dial 3. We will do our best to walk you through any issues.   

This epidemic is changing the way we live and interact with each other. Please take a moment today to be a light in someone’s life. Call a neighbor, family member or a friend to check-in on them and say something positive. We are all in this together. Working together and caring for one another during this time will make us come out stronger than before. Please stay safe and healthy. Thank you for being a loyal customer to Saccuzzo Coffee.

Saccuzzo Coffee Company